Distance Sales Contract

ARTICLE 1 – PARTIES

1.1 – SELLER Title: fahrahome.com Address: Doğantepe Mahallesi 1315. Sokak no:17/1 Altındağ/ ANKARA

Phone: 552 825 07 92

E-mail address: emri.akseki@outlook.com

 

1.2 – BUYER

The person who becomes a member of the fahrahome.com shopping site as a customer.

The address and contact information used when becoming a member are taken into account.

 

ARTICLE 2 – SUBJECT

The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts regarding the sale and delivery of the product whose characteristics and sales price are specified below, which the BUYER ordered electronically from the fahrahome.com website belonging to the SELLER.

 

ARTICLE 3 – PRODUCT SUBJECT TO CONTRACT

The type, quantity, brand/model, color, number, sales price, payment method of the Goods/Product/Service consist of the information at the time the order is finalized

 

ARTICLE 4 – GENERAL PROVISIONS

 

4.1 BUYER declares that he/she has read and is informed about the preliminary information regarding the basic characteristics of the contractual product on the fahrahome.com website, the sales price including all taxes and payment method, delivery and that the expenses thereof will be covered by the BUYER, the period in which the delivery will be made and the full commercial title, full address and contact information of the SELLER and has made the necessary confirmation electronically.

 

By confirming this contract electronically, BUYER confirms that he/she has obtained the address to be given to the Consumer by the Seller before the conclusion of distance contracts, the basic features of the ordered products, the price of the products including taxes, payment and delivery information correctly and completely.

 

4.2 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal 30-day period.

4.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the person/organization to whom the delivery is made not accepting the delivery.

 

4.4 The SELLER cannot be held responsible for the failure to deliver the ordered product to the BUYER due to any problems encountered by the cargo company during the delivery of the product to the BUYER.

 

4.5 The SELLER is responsible for the delivery of the product subject to the contract in a sound, complete manner, in accordance with the specifications specified in the order and with the warranty documents and user manuals, if any.

 

4.6 The SELLER may supply the BUYER with a different product of equal quality and price, provided that it has a justified reason, before the expiration of the performance obligation arising from the contract.

 

4.7 If the SELLER cannot fulfill its obligations subject to the contract in the event that the fulfillment of the product or service subject to the order becomes impossible, it shall notify the consumer of this situation before the expiration of the performance obligation arising from the contract and may supply the BUYER with a different product of equal quality and price.

 

4.8 In order for the delivery of the contractual product, it is mandatory that the signed copy of this contract be delivered to the SELLER and the price be paid with the payment method preferred by the BUYER. If the product price is not paid for any reason or is canceled in the bank records, the SELLER is deemed to be relieved of the obligation to deliver the product.

 

4.9 The BUYER accepts and undertakes that the credit card information he/she defined in the system during shopping is correct and that he/she is responsible for all legal and criminal liabilities arising from the use of this credit card. If the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons not caused by the BUYER's fault after the delivery of the product, the product must be sent to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, the shipping costs belong to the BUYER. If the BUYER does not send the product back, in the event that the product price is not charged to the credit card for any reason or the product price is returned to the credit card, the product price will be transferred to the SELLER's bank accounts without any need for notice.

 

4.10 If the SELLER cannot deliver the contracted product within the due date due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, it is obliged to notify the BUYER. In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a similar one, if any, and/or postponement of the delivery period until the impeding situation is eliminated. If the BUYER cancels the order, the amount paid by the BUYER will be paid to the BUYER in cash and in a single transaction within 21 days.

 

4.11 The points given to the customer by the SELLER through a campaign are only valid for one purchase. These points will not be refunded even if the product is returned.

 

In payments made by the BUYER via credit card, the product amount will be refunded to the relevant bank within 21 days after the order is cancelled by the BUYER. Since the reflection of this amount to the BUYER's account after its return to the bank is completely related to the bank transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's account by the bank.

ARTICLE 5 – RIGHT OF WITHDRAWAL BUYER

 

The BUYER has the right of withdrawal within 14 days from the delivery of the contractual product to him/her or to the person/institution at the address he/she has indicated, without having to give any reason.

 

However, in the case of furniture products with special designs, fabric and paint changes, products specially prepared for the BUYER, offered for sale and/or imported, campaign and promotional products, the return of the product cannot be accepted; the BUYER accepts these conditions and makes his/her purchase.

 

In order to exercise the right of withdrawal, it is required that the SELLER is notified by fax or e-mail within 14 days and that the product has not been used within the framework of the provisions of Article 6. In case of using this right,

 

a) The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Returns of orders whose invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued)

 

b) Return form,

 

c) Products to be returned within 14 days must be delivered complete and undamaged together with their box, packaging, and standard accessories, if any. The product price will be returned to the BUYER within 21 days following the receipt of these documents by the SELLER.

 

Due to the right of withdrawal, the shipping cost of the product sent to the BUYER with free shipping will be covered by the BUYER for orders from other domestic provinces, except for ANKARA, and by the BUYER for orders abroad. The SELLER does not refund the shipping fee collected from the BUYER when selling the product.

 

When returning the product to the SELLER, the original invoice presented to the BUYER during or after the delivery of the product must also be returned (in order to ensure consistency in our accounting records). If the invoice is not sent to the SELLER together with the product or at the latest within 10 days from the date of delivery of the product, the return process will not be carried out and the product will be sent back to the BUYER in the same manner with the cash on delivery. The phrase “return invoice” will be written on the invoice to be returned with the product and signed by the BUYER.

 

Please Note: Before signing the cargo report, please check whether your cargo package is damaged due to transportation. If your cargo package is damaged for any reason, return your cargo to the cargo officer so that a report can be drawn up without signing any document related to the delivery. Your new products will be sent to you immediately by us. fahrahome.com is not responsible for the damage or deficiency of the products in the cargo package if it is received.

 

15. All of these terms and conditions are subject to Turkish Law.

ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

 

Due to their nature; single-use products, copyable software and programs, products that deteriorate quickly or have a potential expiration date are not accepted for return.

 

ARTICLE 7 – DEBTOR’S DEFAULT

 

In the event of BUYER’s default, BUYER agrees to pay SELLER’s damages and losses incurred due to delayed performance of the debt. In cases where BUYER’s default is due to SELLER’s fault, BUYER shall not be obliged to meet any damages and losses claims.

 

ARTICLE 8 – AUTHORIZED COURT

 

In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts in the place where BUYER purchased the goods or services and where he/she resides are authorized up to the value declared by the Ministry of Industry and Trade. SELLER shall submit its complaints and objections to the T.R. Within the monetary limits determined by the Ministry of Industry and Trade every December, the consumer can file a complaint with the arbitration committee or consumer court in the place where he/she purchased the goods or services or where he/she resides. Information regarding the monetary limit is as follows:

 

To be valid as of 28/05/2014;

 

a) According to Article 68 of the Law No. 6502 on the Protection of Consumers, it is mandatory to apply to district consumer arbitration committees for disputes with a value below two thousand Turkish Lira, to provincial consumer arbitration committees for disputes with a value below three thousand Turkish Lira, and to provincial consumer arbitration committees for disputes between two thousand Turkish Lira and three thousand Turkish Lira in provinces with metropolitan status. Applications cannot be made to consumer arbitration committees for disputes above these values.

 

b) In disputes above the specified value, application must be made to the Consumer Court, and in places where there is no Consumer Court, application must be made to the Civil Courts of First Instance as Consumer Courts.

 

This preliminary information is provided for commercial purposes.